Refund Policy
Thank you for choosing Digitrixshub.com for your office cleaning service needs. This Refund Policy explains our policy regarding refunds for services provided through our website digitrixshub.com (the "Website").
Refund Eligibility
We strive to deliver high-quality cleaning services that meet or exceed your expectations. If you are not satisfied with our services for any reason, please contact us immediately so that we can address your concerns promptly.
Refunds may be considered in the following circumstances:
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Unsatisfactory Service: If you are dissatisfied with the quality of the cleaning service provided, please notify us within 24 hours of the service completion. We will work with you to rectify the issue or provide a refund, at our discretion.
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Cancellation: If you need to cancel a scheduled cleaning service, please notify us at least 24 hours in advance. Refunds for cancelled services will be issued minus any applicable cancellation fees, as outlined in our Terms of Service.
Refund Process
To request a refund, please contact us via email at service@gmail.com with your name, contact information, and details of your refund request. We may require additional information to process your refund, such as proof of purchase or service documentation.
Once your refund request is received and processed, we will notify you of the status of your refund. Refunds will be issued using the original payment method, and processing times may vary depending on your financial institution.
Non-Refundable Items
Please note that certain items are non-refundable:
- Services that have already been rendered.
- Services cancelled without sufficient notice, as outlined in our Terms of Service.
- Any fees or expenses incurred by us in connection with providing the services.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at service@gmail.com or by mail at service@gmail.com.
By using our Website and services, you agree to the terms of this Refund Policy. We reserve the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.